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Local Regulatory Experts

Connect with regulatory affairs consultancies specializing in this region.

Qualtech Consulting Corporation

Taiwan, China, Japan, Singapore, Hong Kong, Malaysia, Philippines, Vietnam, Australia, Germany, Korea, Thailand, USA

Registration

A specialized medical device consulting firm offering a one-stop solution for complex global regulatory challenges. We offer real-time regulatory and clinical support, local representation, and QMS services across 13 markets, ensuring efficient market entry and compliance.

Registrar Corp

Hampton, Virginia (HQ), Shenzhen, China, London, United Kingdom, Paris, France, Madrid, Spain, Hyderabad, India, Kuala Lumpur, Malaysia, Tel Aviv, Israel, Guatemala City, Guatemala, Cape Town, South Africa

Registration

A global FDA compliance firm assisting businesses in the food, medical device, drug, and cosmetic industries with registration, U.S. Agent services, labeling, and regulatory software solutions.

ARQon Pte. Ltd.

Singapore (HQ), Malaysia, Vietnam, Indonesia, Philippines, Thailand, Taiwan, Hong Kong, South Korea, Switzerland, USA, Australia, New Zealand, Rwanda, India, Sri Lanka

Registration

We are a premier regulatory consultancy firm specializing in medical devices, in-vitro diagnostics (IVD), and pharmaceuticals. Founded in 2014, the company offers a comprehensive suite of services ranging from product development strategy and clinical trials to product registration and post-market surveillance. With a team of experts possessing vast experience in regulatory authorities and industry, we bridge the gap between scientific innovation and regulatory compliance, ensuring patient safety while fostering medical advancement. The company also provides unique business matching services through its ATTOPOLIS platform and training through the International Medical Device School.

EPSI GLOBAL PTE. LTD.

Singapore (HQ), Kuala Lumpur, Malaysia, Jakarta, Indonesia, Bangkok, Thailand, Hanoi, Vietnam, Manila, Philippines, Shanghai, China

Registration

We provide end-to-end regulatory solutions covering all classes of medical devices and IVDs in major APAC markets, especially the ASEAN region (Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines) and major Northeast Asian markets (China, Korea, Japan). Services include classification, registration, local authorized representation, quality management system (QMS) implementation/auditing (ISO 13485/local GMP), and post-market surveillance. Their local presence minimizes market entry risks and time-to-market.

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Post Market Surveillance

May 1, 2025

Approximately 5 minutes

Thailand Medical Device Post-Market Surveillance (PMS) and Adverse Event Reporting

Thailand Post-Market Surveillance (PMS) Requirements

The Thai Food and Drug Administration (TFDA) mandates a robust Post-Market Surveillance (PMS) system for all registered medical devices to ensure continued safety. This system closely aligns with the ASEAN Medical Device Directive (AMDD), particularly its criteria and timelines for adverse event reporting (Annex 5).


⚠️ Adverse Event (AE) Reporting

The TFDA requires the reporting of qualifying device defects and Adverse Events (AEs) that occur both inside and outside of Thailand, provided the product is currently marketed in the country.

Reportable Events

An incident qualifies as reportable if:

  • The medical device is suspected to be a contributory cause of the incident.
  • The incident led to death, a serious deterioration in the state of health, or serious threat to public health.
  • New information indicates the device could lead to, or has previously led to, a serious event.

Reporting Timelines

Adverse Events must be reported to the TFDA immediately and not later than the following maximum timeframes:

Incident TypeMaximum Reporting Timeline
Serious Threat to Public Health48 hours
Death or Serious Injury10 days
Recurrence Could Lead to Death/Serious Harm30 days

Reports can be submitted via hard copy, email, or through the Medical Device Problem Reporting System (online portal).

🛠️ Field Safety Corrective Actions (FSCA)

A Field Safety Corrective Action (FSCA) is required when the product owner must take action (including device recall) to eliminate or reduce the risk of identified hazards.

  • This action applies only to a device that has already been distributed in the market.
  • The product owner, manufacturer, importer, and/or authorized distributor in Thailand are responsible for performing and completing the FSCA within the Member State.

📚 Record Keeping and Responsibilities

The local License Holder (Registrant) plays a critical role in PMS, including:

  • Complaint Records: Maintaining records of all complaint reports, subsequent investigations, analyses, and corrective actions taken.
  • Traceability: Keeping proper and appropriate importation and/or distribution records to ensure traceability of devices on the market.
  • Retention Period: All records of devices sold in Thailand must be kept for no less than 5 years for TFDA inspection.
  • Annual Report: Registration Holders are also required to submit an annual report to the TFDA.

Need Expert Guidance?

Contact us at contact@elendilabs.com / +852 4416 5550